1. How can I make a payment to ELEFLOW safely?
ELEFLOW has built trust among customers. You can pay with Letter of Credit, Escrow, T/T in advance, Paypal, Bidpay, and most Credit Cards. It is secure and fast.
2. How can I apply for samples?
ELEFLOW will supply customer samples for testing and verification. Please send your application letter to email@example.com.
3. How do you ship me the products?
ELEFLOW does business worldwidely. We can ship you the product by air or by sea. ELEFLOW has accounts with Fedex, UPS, DHL, Aramex, HongKong Post and other freight forwarders. If you would like to use our accounts, we will quote you the price with shipping fee included.
4. Can I return the products?
Yes, you can. ELEFLOW honors its credit and stand behind its products. Before you ship back the goods, you need to contact our customer service and get an RMA(Return Materials Authorization) number.
5. How is ELEFLOW's technical support?
ELEFLOW offers technical support before and after sales of its products. It is hassle free to buy products from ELEFLOW.